1. Returns policy overview
    We want you to be completely satisfied with your purchase from Guardian Wallets. If for any reason you are not satisfied with your purchase, you can return it to us within 14 days from the date of receipt for a full refund or exchange. Please note that this policy applies only to purchases made through our website.
  2. Returns process
    To return a product, please follow these steps:

a. Contact our customer service team at support@guardianwallets.com to inform them of your intention to return the product.

b. Package the product securely in its original packaging, if possible, and include any documentation and accessories that came with the product.

c. Return the product to us via a reliable and traceable delivery service. The cost of returning the product is the responsibility of the customer.

d. Once we receive the product, we will inspect it to ensure that it is in its original condition and that all accessories and documentation are included.

e. If the product is in its original condition and all accessories and documentation are included, we will process your refund or exchange within 14 days of receiving the product.

  1. Refund policy
     If you are entitled to a refund, we will refund the purchase price of the product, excluding any shipping or handling fees, using the same payment method used for the original transaction. The refund will be processed within 14 days of us receiving the product.
  2. Exchange policy
    If you wish to exchange a product for a different size or color, please contact our customer service team at info@guardianwallets.com to arrange the exchange. Please note that the exchange is subject to availability, and you will be responsible for any difference in price between the original and replacement product, as well as the cost of returning the original product to us.
  3. Damaged or defective products
    If you receive a product that is damaged or defective, please contact our customer service team at support@guardianwallets.com within 14 days of receiving the product to arrange for a replacement or refund. We may require you to provide photographic evidence of the damage or defect.
  4. Cancellation policy
    If you wish to cancel your order, please contact our customer service team at support@guardianwallets.com as soon as possible. If your order has not yet been dispatched, we will cancel the order and provide you with a full refund. If your order has been dispatched, you will need to follow the returns process outlined above.
  5. Statutory rights
     This returns policy does not affect your statutory rights as a consumer under EU/UK law.

Please ensure that you read and understand this returns policy before making a purchase from Guardian Wallets. If you have any questions or concerns about our returns policy, please do not hesitate to contact our customer service team at support@guardianwallets.com